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Find answers to common questions about setting up Travel Navigator, managing leads, generating AI itineraries, configuring B2B wholesale tiers, and Indian GST billing.

Getting Started Leads & CRM AI Itineraries B2B Wholesale Portal Operations & Dispatch GST & Billing WhatsApp Microservice

1. Getting Started & Account Setup

How quickly can my travel agency get onboarded on Travel Navigator?

You can sign up and start using Travel Navigator in under 2 minutes. Our platform comes pre-configured with default travel destinations, standard itinerary templates, hotel master categories, and Indian GST tax rules. You can immediately import your existing client contacts and launch your lead pipeline.

Is there really a lifetime free tier with no credit card required?

Yes. Our Trial/Free Plan is free forever for solo travel consultants and boutique startups. It supports up to 2 staff accounts, 100 client leads, 100 tour packages, and standard quotation generation. You only upgrade to paid plans when your team or B2B agent network grows.

Can I migrate my existing data from spreadsheets or other CRMs?

Yes. Our support team provides free CSV data migration assistance. You can import your hotel master contracts, transport rate sheets, client database, and past booking history directly into your Travel Navigator workspace.

2. AI Itinerary Generation & Proposal Themes

How does the AI itinerary generator create custom tours?

Our AI engine combines OpenAI GPT-4 and Google Gemini Pro with your verified destination points of interest. Simply select destination (e.g. Kashmir, Ladakh, Kerala, Rajasthan), duration (e.g. 5N/6D), and trip vibe (Honeymoon, Adventure, Family, Cultural). The engine writes day-wise excursions, recommends optimal hotel meal plans, and formats dynamic pricing in 60 seconds.

Can I customize the generated itinerary before sending it to the traveler?

Absolutely. You have 100% full editing control over every day's description, hotel room category, inclusions/exclusions, cab transfer vehicle, and selling price before generating the client link or PDF.

What are the 5 proposal presentation themes?

You can choose between Luxury (dark-mode gold), Minimalist Nordic (clean white-space), Visual Storyteller (immersive photos), Corporate MICE (tabular schedules), and Compact Quick-Quote (one-page overview) to tailor the presentation to different traveler segments.

3. B2B Wholesale Portal & DMC Engine

How does the B2B reseller partner login work?

You invite your partner travel agents with a dedicated login link (`/agent/login.php`). When they log in, they browse your tour catalog at discounted wholesale net rates based on their assigned tier (Standard, Silver, Gold, or Platinum). They can book directly or generate white-label quotes for their clients.

What is a White-Label Proposal?

When your partner agents download an itinerary PDF for their client, Travel Navigator automatically replaces your DMC company name and logo with the partner agent's branding, hiding your backend wholesale rates. The client only sees the retail price set by the agent.

How do credit limits and running ledgers operate?

You assign an approved credit line (e.g. ₹5,00,000) to trusted partners. When they confirm bookings, their available balance decreases. The running ledger automatically tracks debits, advance deposits, and settlement payments with downloadable Statement of Account (SOA) PDFs.

4. Indian GST Invoicing & Compliance

Does Travel Navigator calculate Indian GST automatically?

Yes. The billing engine applies SAC Code 998555 for Tour Operator Services. It automatically determines whether the transaction is Intra-State (CGST 2.5% + SGST 2.5%) or Inter-State (IGST 5%) based on your agency state and the traveler's Place of Supply (POS).

How does the Dynamic UPI QR Code work on invoices?

Every generated tax invoice embeds an NPCI-compliant UPI QR code linked to your agency VPA (e.g. youragency@icici). When the traveler scans it using Google Pay, PhonePe, or Paytm, the exact invoice amount and reference number are pre-filled, preventing under-payments.

Need Immediate Technical Assistance?

Our senior travel ERP engineers are available 7 days a week from 9:00 AM to 9:00 PM IST via direct WhatsApp and telephone.

+91 7889804942